Studio Operations Manager

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The Opportunity:

The Studio Operations Manager will work closely with the Head of Operations and Head of Studio to drive ongoing communication and operations efficiencies at Hyper Hippo Games and help us steer a new strategic project that will connect our beloved IP: AdVenture Capitalist and AdVenture Communist to more players around the globe. You will have a pulse on many aspects of operations, supporting our leaders to help manage schedules, compile reports and support studio growth, all while bringing fresh ideas to the table that help our Hippos feel inspired and supported to achieve their best.

Why this Role is Made for You:

You March to a Different Beat

You can take a step back to look at a team’s operations and find inefficiencies and opportunities to innovate. You’re spidey sense tells you when a process is a blocker to the team, when structure will help elevate and when we need to unravel a bit to see the big picture.

You’re in the Driver’s Seat

You thrive at the heart of the action. You’re hungry for evolution, you’re enthusiastic at expanding your knowledge and you’re never satisfied with accepting the status quo. As our team evolves, so must our communication tools, reporting, and processes. You’re the ultimate team player and your fulfilment comes from seeing your team succeed and operating at their highest potential.

Our Culture – Happy Life, Happy Hippo.

We care about making great games because we love games and are rewarded for our hard work. Our benefits and working vibe encourage and allow you to live your dreams in Kelowna: an affordable, picturesque, and diverse city, only an hour flight from Vancouver, BC Canada.

Our next Studio Operations Manager will have:

Industry Project Management Experience – you’ll be working closely on project(s) with vendors and stakeholders outside of Hyper Hippo. As such, you’ll have navigated these waters before, bringing multi-faceted project management skills to our team, managing expectations, reporting progress and risks and ensuring that all parties are aligned and moving forward while keeping a close eye on milestones, budgets, etc.

Track Record Supporting & Evolving Operations – You can regale us with a few examples of communication improvements you’ve made that have helped teams improve productivity and collaboration. You can share learnings of processes or tasks that have weighted teams down and conversely, tools you’ve implemented that helped elevate them. This includes opportunities like knowledge sharing, product testing, and communication.

People Operations Best Practices – From supporting hiring initiatives to scheduling and team reporting, you have spent time helping teams organize, utilize resources and find their optimized flow. You may have been a PM or an Assistant Producer in a past life and are ready to take what you’ve learned and experienced to the next level.

You’ll Bring to Hyper Hippo:

  • Innate ability to identify when a process or tool is hindering productivity and when structure is necessary to evolve.
  • 2+ years of game OR startup experience in a operations role aligning expectations and supporting product, development other other teams.
  • Familiarity with project management tools and software.
  • Genuine passion and interest to be a part of the games industry
  • Customer-centric: we support a lot of great people. You care about finding opportunities to make your customers’ lives better, easier and happier.
  • Impeccable communication skills (written and spoken)
  • Ability to coordinate projects and priorities effectively
  • Bonus: international project management or stakeholder management experience.

Compensation Package:

  • Competitive salary
  • Extraordinary profit sharing program
  • Health Benefits
  • 3 weeks vacation
  • 10 personal days per year
  • Annual self development budget to attend conferences, courses, training – you name it

What’s it like to be a Hippo…?

Every Hippo is an entrepreneur. Here at Hyper Hippo you – yes, YOU – are the master of your destiny and the creative expert of your domain. Say goodbye to the days of meeting after meeting and embrace the chance to own and be accountable for your success. We enable our team to create beautiful and fun experiences that our global community love to play. We answer to our players, not shareholders and the entire studio is invested in the success of our games.

“Wait, what?! This isn’t how game studios operate!”

Well, we’re putting the creative power back in the hands of our team to help us explore, fail fast, and create amazing games. We are disruptive in our approach to management and assume that if we’ve hired you, YOU are the best person to lead and direct us within your area of expertise.

You’ll make decisions that you’ve never had an opportunity to make before and toggle between the bird’s eye view of helping grow a successful games studio and the granular details to ensure we’re keeping our community and team engaged and motivated.

When every person in the studio is accountable for their realm of expertise, something magical happens. We make great games. This is because we innovate (and fail) fast and support one another to be the best version of ourselves.

Welcome to Hyper Hippo.

VISION

We envision a world where our global community is always excited to play our next game.

MISSION

We believe entrepreneurs will rally passionate teams to grow the best games.